Purchase and Final Sale Policy

Effective date: September 18, 2026

1. What an Online Purchase Provides

An online purchase prepays the selected promotional treatment, units, package, product, or stated value. It does not guarantee an appointment date, same-day service, medical candidacy, a particular provider, or a particular outcome. Appointments remain subject to availability and confirmation.

2. Clinical Review and Medical Candidacy

A licensed clinician may need to evaluate your history, condition, goals, contraindications, and other relevant factors before treatment. Total Body Aesthetic may decline or postpone a service when, in the clinician’s judgment, treatment is not medically appropriate.

Eligibility to purchase does not establish medical eligibility to receive a service. If a clinician determines that you cannot receive the purchased service for medical or candidacy reasons, contact us promptly for review. This policy does not create a promise of a refund, credit, transfer, or substitute service beyond a remedy required by applicable law. If you have unresolved candidacy concerns, schedule a consultation before purchasing.

3. Final Sale; Changes and Cancellations

Except where applicable law requires otherwise, completed purchases are nonrefundable. A change of mind, scheduling conflict, relocation, failure to use the purchase, dissatisfaction with a result, or finding a lower price does not create a right to a refund.

Appointment cancellation, late-arrival, and no-show rules may be provided separately when scheduling. Those rules may apply in addition to this purchase policy.

4. Promotions, Expiration, and Combining Offers

Promotion-specific terms shown on the offer, Specials page, or purchase confirmation are part of the purchase. Eligibility limits, maximum quantities, new-client restrictions, redemption windows, and expiration dates apply as disclosed. Promotions cannot be combined unless expressly stated. Any expiration or value-preservation rules imposed by applicable law will control over inconsistent promotional language.

5. Payment, Errors, and Fraud Review

Prices are in U.S. dollars unless stated otherwise. Taxes, if applicable, may be added. Checkout is processed through a third-party payment provider. We may cancel and reverse a transaction affected by an obvious pricing or technical error, duplicate transaction, suspected fraud, unavailable offer, or legal restriction, subject to applicable law. Financing arrangements are between you and the financing provider and may remain subject to that provider’s terms even if the underlying appointment changes.

6. Products and Adverse Events

Opened, used, personalized, prescription, or temperature-sensitive products are final sale except where law requires otherwise. If an item appears damaged or incorrect, or if you experience a possible adverse reaction, stop use as appropriate and contact the practice promptly. For urgent symptoms, seek immediate medical care. This section does not limit any nonwaivable warranty or consumer right.

7. How to Ask for Review

Contact us with your name, purchase date, receipt or checkout email, purchased item, and reason for the request. Do not email full payment-card details or sensitive medical records.

Total Body Management, owner and management company of Total Body Aesthetic
8610 S Sepulveda Blvd #100
Los Angeles, CA 90045
(310) 670-1920
info@totalbodyaesthetics.com

Effective and last updated: September 18, 2026